Boss Products is committed to helping meet and exceed today’s strict NFPA regulatory guidelines governing the industry. We provide a full range of fire and explosion mitigation solutions including prevention, isolation, diversion, and venting. Boss Products is the exclusive North American distributor for major worldwide manufacturers, as well as promoting our own Raptor Series brand.

Join Boss Products and Help Transition the World to a Safer Working Environment.

Core Values:

Our core values guide and shape the way we do business. We live our core values every day, and they’ve helped make us who we are today.

Teamwork - Boss Team members eagerly collaborate to achieve our goals and plans.

Accountability - Boss Team members are open and transparent, and we expect our performance to be evaluated relative to our objectives.

Quality - Boss Team members always strive to satisfy the specified set of attributes or requirements 100% with our Service, Products and Processes.

Trust - Boss Team members confidently do what they say they will do and follow through on their commitments.

Innovation - Boss Team members creatively develop new ways to solve any issues our customers may encounter.

Our Mission:

We Preserve Lives and Investments with Innovative, Tailored Safety Solutions

Our Vision:

To be Recognized as the Worldwide Leader in Combustible Dust Safety, making Technical Solutions Accessible to Clients Around the World

As the Inside Sales Support, you will be entrusted with supporting our house corporate accounts and the outside Regional Sales Managers with order management. Your job will be providing the highest level of customer service quality to all our accounts daily. You will be the face of Boss Products – assuring we are meeting deadlines, communicating in a timely manner, and collaborating with not just our external stakeholders, but our internal departments to meet customer needs. This incredibly rewarding role must be excellent with people at their best and worst while maintaining composure and professionalism.

• Supporting the outside Regional Managers with all order fulfillments, order management, related projects, and other tasks.
• Provide quality communication and follow up to customers about Orders and Shipments.
• Managing and maintaining company sales accounts within the Company’s Inventory & Accounting system, ensuring the set-up and maintenance is timely and accurate.
• Assisting in handling the input of direct sales order requests and drop shipments.
• Delivering to customers a world-class customer experience including accurate and consistent communication.
• Assure all necessary communication loops are closed or passed on accordingly in the correct order for follow-up.
• Maintain accurate records and provide soft collection on accounts when necessary.
• Tracking all customer requests, setting timelines, and holding all internal and external customers accountable for meeting deadlines.
• Ensuring all shipment requirements are completed and communicated to the Warehouse and Logistics Boss Team for order fulfillment within given time constraints.

• Excellent verbal and written communication skills
• Ability to anticipate and solve problems
• Strong organizational skills and ability to prioritize in a fast-paced environment
• Customer service driven and enjoys meeting others needs
• Accuracy and data entry
• Self-starter and can effectively manage time with little to no supervision
• Ability to build strong internal and external relationships
• Attendance is critical to this position
• Reliable transportation
• Ability to maintain composure under stress

• Associate Degree in Business or similar discipline; Preferred
• Experience in distribution or manufacturing; Preferred
• One (1) year experience in inside sales or customer service field; Required
• High School Diploma; Required

• Inventory Management System(s) – Fishbowl, Oracle
• Microsoft Office – Outlook, Excel, Word, Teams, OneDrive
• QuickBooks Desktop (or similar)
• Knowledgeable regarding VOIP phone operating systems
• CRM – Salesforce, NetSuite, Etc.…

• Competitive Pay DOE
• Employer Paid Health, Dental & Vision Insurance
• 401(k) & 401(k) Matching Program
• Employer Paid Life & AD&D
• Paid Vacation, Sick & Holiday Time
• HSA/FSA & Other Pre-Tax Enrollment Options
• Discounts Via MarketPlace (PerksAtWork)

Boss Products LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Boss Products is committed to helping meet and exceed today’s strict NFPA regulatory guidelines governing the industry. We provide a full range of fire and explosion mitigation solutions including prevention, isolation, diversion, and venting. Boss Products is the exclusive North American distributor for major worldwide manufacturers, as well as promoting our own Raptor Series brand.

Join Boss Products and Help Transition the World to a Safer Working Environment.

Core Values:

Our core values guide and shape the way we do business. We live our core values every day, and they’ve helped make us who we are today.

Teamwork - Boss Team members eagerly collaborate to achieve our goals and plans.

Accountability - Boss Team members are open and transparent, and we expect our performance to be evaluated relative to our objectives.

Quality - Boss Team members always strive to satisfy the specified set of attributes or requirements 100% with our Service, Products and Processes.

Trust - Boss Team members confidently do what they say they will do and follow through on their commitments.

Innovation - Boss Team members creatively develop new ways to solve any issues our customers may encounter.

Our Mission:

We Preserve Lives and Investments with Innovative, Tailored Safety Solutions

Our Vision:

To be Recognized as the Worldwide Leader in Combustible Dust Safety, making Technical Solutions Accessible to Clients Around the World

This important operations position is responsible for working cooperatively with a team of other workers in the warehouse and sublease location nearby. Some of the duties that are carried out by the Boss Products, LLC warehouse associate/inventory float include maintaining inventory, shipping and receiving orders, processing orders received, examining products for damage, maintaining warehouse space, and ensuring that they are organized, strictly complying with the Company’s rules and regulations. You may also be expected to think of or utilize new, effective or more efficient ways of maximizing warehouse procedures, assist with decisions and be collaborative. Boss Products asks that you be attentive, passionate, and eager to take initiative and learn new methodologies at work.

Warehouse Associates are asked to carry out a wide range of duties which may include processing incoming and outgoing shipments, deciphering work orders, locating items and/or, merchandise in storage locations, picking and pulling, inspecting incoming and outgoing merchandise for damage, utilization of inventory systems, storage systems, paperwork, machinery, packaging systems and phones. Reporting to work as scheduled, on time and prepared is of the utmost importance to this position.

• Administration of first aid of minor injuries and documents of any injuries sustained
• Identifies and corrects problems and inefficiencies within the process, materials, equipment as well as lets superiors know of issues
• Arranges and labels goods & merchandise based on size, destination & schedule.
• Filling work orders out promptly as required
• Handling receipt of packages and other truck deliveries per protocol
• Organize and boxing kits in different stock locations
• Actively participating in the process of packaging, handling, transportation, and several other shipping‐related duties
• Ensuring that warehouse environments and work areas are kept clean and organized, ensuring that doors are open and closed on time, end of the day maintenance/cleaning completed & equipment returned
• Picking & organizing items to be shipped from the warehouse and accurately preparing them for delivery; consistently
• Being timely and using time wisely; Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided
• Creates purchase requests to manager based on department needs, budget, special orders
• Communicates work hazards and strictly adheres to health and safety practices (OSHA Compliance)
• Maintains accessible filing or electronic filing system for all non‐confidential & confidential documents
• Other duties as assigned

• Good verbal and written communication skills, a positive attitude and willingness to work as a team
• Good interpersonal and customer service skills; ability to maintain even demeanor during challenging conversations
• Ability to exercise professionalism & courtesy when dealing coworkers, vendors and customers
• Excellent organizational skills and attention to detail
• Excellent time management skills
• Ability to establish credibility with leadership, team and other departments
• Ability to work overtime if needed

• School Diploma or GED preferred
• Forklift Experience (stand‐up/sit down) preferred
• Previous warehouse experience preferred

• Inventory Management System(s) – SalesForce, Fishbowl
• Microsoft Office Suite Preferred

• Prolonged periods of sitting at a desk/working on a computer
• Must be able to lift, push, pull up to 50 lbs.
• Warehouse environments with extreme heat/loud machinery
• Ability to be available for physical inventory counts

• Competitive Pay / DOE
• Employer Paid Medical, Vision & Dental
• Generous PTO, Sick & Holiday Pay
• 401(k) & 401(k) Employer Matching
• Pre‐Tax/HSA/FSA & Commuter Benefits
• Employee Assistance/Legal & Adoption Program
• Accidental Death & Disability
• Discounted Life & Other Insurance Choices
• Enrollment in MarketPlace (PerksatWork)

Boss Products LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.