Career Opportunities
Join Boss Products and Help Transition the World to a Safer Working Environment
Thank you for considering career opportunities with Boss Products LLC.
Inside Sales Support
| Status: | Date: | Required Training: |
| Non-Exempt | 08/05/2024 | Usual In House/Expected |
| Reports To: | Department: | Pay Range: |
| Inside Sales | Sales | $18.00 ‐ $28.00/HR |
About Us:
Core Values:
Our core values guide and shape the way we do business. We live our core values every day, and they’ve
helped make us who we are today.
- Teamwork
- Trust
- Accountability
- Innovation
- Quality
Our Mission:
We preserve lives and investments with innovative, tailored safety solutions.
Our Vision:
To be recognized as the world-wide leader in combustible dust safety, making technical solutions accessible to clients around the world.
Inside Sales Support
Job Summary:
Major Duties:
- Supporting the outside Regional Managers with all order fulfillments, order management, related projects, and other tasks.
- Provide quality communication and follow up to customers about Orders and Shipments.
- Managing and maintaining company sales accounts within the Company’s Inventory & Accounting system, ensuring the set-up and maintenance is timely and accurate.
- Assisting in handling the input of direct sales order requests and drop shipments.
- Delivering to customers a world-class customer experience including accurate and consistent communication.
- Assure all necessary communication loops are closed or passed on accordingly in the correct order for follow-up.
- Maintain accurate records and provide soft collection on accounts when necessary.
- Tracking all customer requests, setting timelines, and holding all internal and external customers accountable for meeting deadlines.
- Ensuring all shipment requirements are completed and communicated to the Warehouse and Logistics Boss Team for order fulfillment within given time constraints.
Skills and Qualifications:
- Excellent verbal and written communication skills
- Ability to anticipate and solve problems
- Strong organizational skills and ability to prioritize in a fast-paced environment
- Customer service driven and enjoys meeting others needs
- Accuracy and data entry
- Self-starter and can effectively manage time with little to no supervision
- Ability to build strong internal and external relationships
- Attendance is critical to this position
- Reliable transportation
- Ability to maintain composure under stress
Education and Experience:
- Associate Degree in Business or similar discipline; Preferred
- Experience in distribution or manufacturing; Preferred
- One (1) year experience in inside sales or customer service field; Required
- High School Diploma; Required
Preferred Software Knowledge:
- Inventory Management System(s) – Fishbowl, Oracle
- Microsoft Office – Outlook, Excel, Word, Teams, OneDrive
- QuickBooks Desktop (or similar)
- Knowledgeable regarding VOIP phone operating systems
- CRM – Salesforce, NetSuite, Etc.…
Compensation:
- Competitive Pay DOE
- Employer Paid Health, Dental & Vision Insurance
- 401(k) & 401(k) Matching Program
- Employer Paid Life & AD&D
- Paid Vacation, Sick & Holiday Time
- HSA/FSA & Other Pre-Tax Enrollment Options
- Discounts Via MarketPlace (PerksAtWork)
About Boss Products
Beginning in 2012, Boss Products was formed with the intent to become the world’s leading supplier of fire & explosion protection solutions serving industrial dust collection and related process industries. A customer 1st policy, beginning with pre-order technical and engineering advice, all the way to post-installation support makes us a repeat choice.
Boss Products promptly supply our customers with the safety components they need from the largest inventory available in North America. Centrally located near San Antonio, Texas, Boss Products maintains redundant supplies of all sizes of varying inventory to assure customers have what they need in the best possible timeframe. We are exclusive North American distributors for major worldwide manufacturers, as well as promote our own Raptor Series brand of components that are supported by electronics manufacturing.
We are ISO-9001 certified as well as own and operate a UL508A & UL698A industrial control panel shop.
Boss Products is an expanding company with the ability for advancement in many areas. We are looking for dynamic team members who will grow with us for the long run!
Warehouse Associate
| Status: | Date: | Required Training: |
| Non-Exempt | 5/2024 | In House ‐ Expected |
| Reports To: | Department: | Pay Range: |
| Warehouse Manager | Operations | $18.00 ‐ $21.00 – HR/ DOE |
About Us:
Core Values:
Our core values guide and shape the way we do business. We live our core values every day, and they’ve
helped make us who we are today.
Accountability - Boss Team members are open and transparent, and we expect our performance to be evaluated relative to our objectives.
Quality - Boss Team members always strive to satisfy the specified set of attributes or requirements 100% with our Service, Products and Processes.
Trust - Boss Team members confidently do what they say they will do and follow through on their commitments.
Innovation - Boss Team members creatively develop new ways to solve any issues our customers may encounter.
Our Mission:
We Preserve Lives and Investments with Innovative, Tailored Safety Solutions
Our Vision:
To be Recognized as the Worldwide Leader in Combustible Dust Safety, making Technical Solutions Accessible to Clients Around the World
Job Summary:
This important operations position is responsible for working cooperatively with a team of other workers in the warehouse and sublease location nearby. Some of the duties that are carried out by the Boss Products, LLC warehouse associate/inventory float include maintaining inventory, shipping and receiving orders, processing orders received, examining products for damage, maintaining warehouse space, and ensuring that they are organized, strictly complying with the Company’s rules and regulations. You may also be expected to think of or utilize new, effective or more efficient ways of maximizing warehouse procedures, assist with decisions and be collaborative. Boss Products asks that you be attentive, passionate, and eager to take initiative and learn new methodologies at work.
Warehouse Associates are asked to carry out a wide range of duties which may include processing incoming and outgoing shipments, deciphering work orders, locating items and/or, merchandise in storage locations, picking and pulling, inspecting incoming and outgoing merchandise for damage, utilization of inventory systems, storage systems, paperwork, machinery, packaging systems and phones. Reporting to work as scheduled, on time and prepared is of the utmost importance to this position.
Major Duties:
- Administration of first aid of minor injuries and documents of any injuries sustained
- Identifies and corrects problems and inefficiencies within the process, materials, equipment as well as lets superiors know of issues
- Arranges and labels goods & merchandise based on size, destination & schedule.
- Filling work orders out promptly as required
- Handling receipt of packages and other truck deliveries per protocol
- Organize and boxing kits in different stock locations
- Actively participating in the process of packaging, handling, transportation, and several other shipping‐related duties
- Ensuring that warehouse environments and work areas are kept clean and organized, ensuring that doors are open and closed on time, end of the day maintenance/cleaning completed & equipment returned
- Picking & organizing items to be shipped from the warehouse and accurately preparing them for delivery; consistently
- Being timely and using time wisely; Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided
- Creates purchase requests to manager based on department needs, budget, special orders
- Communicates work hazards and strictly adheres to health and safety practices (OSHA Compliance)
- Maintains accessible filing or electronic filing system for all non‐confidential & confidential documents
- Other duties as assigned
Skills and Qualifications:
- Good verbal and written communication skills, a positive attitude and willingness to work as a team
- Good interpersonal and customer service skills; ability to maintain even demeanor during challenging conversations
- Ability to exercise professionalism & courtesy when dealing coworkers, vendors and customers
- Excellent organizational skills and attention to detail
- Excellent time management skills
- Ability to establish credibility with leadership, team and other departments
- Ability to work overtime if needed
Education and Experience:
- School Diploma or GED preferred
- Forklift Experience (stand‐up/sit down) preferred
- Previous warehouse experience preferred
Preferred Software Knowledge:
- Inventory Management System(s) – SalesForce, Fishbowl
- Microsoft Office Suite Preferred
Physical Requirements:
- Prolonged periods of sitting at a desk/working on a computer
- Must be able to lift, push, pull up to 50 lbs.
- Warehouse environments with extreme heat/loud machinery
- Ability to be available for physical inventory counts
Compensation:
- Competitive Pay / DOE
- Employer Paid Medical, Vision & Dental
- Generous PTO, Sick & Holiday Pay
- 401(k) & 401(k) Employer Matching
- Pre‐Tax/HSA/FSA & Commuter Benefits
- Employee Assistance/Legal & Adoption Program
- Accidental Death & Disability
- Discounted Life & Other Insurance Choices
- Enrollment in MarketPlace (PerksatWork)
Submit Your Resume
Our employees are our strength. Are you our new colleague?
Boss Products is dedicated to excellence and believes in the importance of providing quality products at a reasonable price and building strong, effective relationships with customers. Our company is driven by a team of hardworking, productive, and dedicated professionals, accountable to not only the organization but to themselves! If you would like to join our team, let’s start a conversation.